Joe Matthews

Father, Friend & Programmer.

Hello, I'm a software engineer with a passion for developing applications and tools that provide an amazing experience for both users and developers.



Ruby on Rails






Highcharts JS



Linux Admin

Data Integration

Work History

Hitachi Computer Products America

Norman, OK

Logistics Web Application Developer

Jan 2014 - Present 

  • International development team
  • Develop logistics applications and tools for thousands of employees worldwide
  • Administer Redhat Enterpise Linux virtual machines
  • Incorporate various back-end data steams using Pentaho Data Integration
  • Backup and manage PostgreSQL database
  • Create, manage and deploy dynamic websites using Ruby on Rails and Capistrano
  • Use HTML, CSS, Bootstrap, JavaScript and Highcharts to visualize, enhance, and automate charts, reports and processes

Order Management Specialist

Dec 2013 - Jan 2014

  • Gather, review, and organize documents for new orders
  • Collaborate with supply chain and on-site teams to resolve order issues

Server & Solutions Technician

Jan 2012 - Dec 2013

  • Assemble, configure and ship enterprise servers and solutions
  • Provide technical documentation

Media Replication Specialist

Dec 2010 - Jan 2012

  • Manage replication and shipment of software
  • Provide troubleshooting for Rimage media replicators
  • Awarded for developing processes and tools that increase efficiency and stability

DirecTV/WildBlue (Convergys)

Moore, OK

Tier 2 Technical Support

Feb 2009 - Dec 2010

  • Residential and business support for satellite TV and internet
  • Scheduling and follow up for Tier 3 on-site technicians

Verizon Business DSL (PRC)

Durant, OK

Tier 2 Escalation Specialist

May 2007 - Feb 2009

  • Maintain resolution database and call-back scheduling
  • Provide training and mentoring of Tier 1 support team

Tier 1 Support Technician

Jan 2007 - May 2007

  • Support modem, wifi, and POS connectivity
  • 100% satisfaction based on 3 months of customer surveys


Norman, OK

A+ Certification

May 2013

Norman, OK

University of Oklahoma

Aug 2003 - Feb 2006

  • Sociology - Completed 5 semesters

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© 2018 Joe Matthews.