Joe Matthews
Father, friend & programmer.
Hello, I'm a software engineer with a passion for developing applications and tools that provide an amazing experience for both users and developers.
Skills
Ruby
Ruby on Rails
PostgreSQL
Bootstrap
HTML5
CSS3
JavaScript
Highcharts JS
Git
Bash
Linux Admin
Data Integration
Organizations
Organizer
freeCodeCamp Norman Study Group
Mar 2018 - Present
Contributor, volunteer & member.
Techlahoma Foundation
Jun 2018 - Present
Companies
Hitachi Computer Products America
Norman, OK
Logistics Web Application Developer
Jan 2014 - Aug 2018
- International development team
- Develop logistics applications and tools for thousands of employees worldwide
- Administer Redhat Enterpise Linux virtual machines
- Incorporate various back-end data steams using Pentaho Data Integration
- Backup and manage PostgreSQL database
- Create, manage and deploy dynamic websites using Ruby on Rails and Capistrano
- Use HTML, CSS, Bootstrap, JavaScript and Highcharts to visualize, enhance, and automate charts, reports and processes
Order Management Specialist
Dec 2013 - Jan 2014
- Gather, review, and organize documents for new orders
- Collaborate with supply chain and on-site teams to resolve order issues
Server & Solutions Technician
Jan 2012 - Dec 2013
- Assemble, configure and ship enterprise servers and solutions
- Provide technical documentation
Media Replication Specialist
Dec 2010 - Jan 2012
- Manage replication and shipment of software
- Provide troubleshooting for Rimage media replicators
- Awarded for developing processes and tools that increase efficiency and stability
DirecTV/WildBlue (Convergys)
Moore, OK
Tier 2 Technical Support
Feb 2009 - Dec 2010
- Residential and business support for satellite TV and internet
- Scheduling and follow up for Tier 3 on-site technicians
Verizon Business DSL (PRC)
Durant, OK
Tier 2 Escalation Specialist
May 2007 - Feb 2009
- Maintain resolution database and call-back scheduling
- Provide training and mentoring of Tier 1 support team
Tier 1 Support Technician
Jan 2007 - May 2007
- Support modem, wifi, and POS connectivity
- 100% satisfaction based on 3 months of customer surveys
Education & Certifications
Sociology
University of Oklahoma
Aug 2003 - Mar 2006
IT skills. Hardware, software & networking.
Comptia A+
May 2013